Auto Claims Specialist

Job Summary

A company is looking for an Inside Auto Claims Specialist.

Key Responsibilities

• Manage auto claims from start to finish, ensuring timely and accurate resolution
• Communicate with policyholders, claimants, agents, and repair shops to gather information and provide updates
• Conduct thorough investigations, assess claims, and negotiate settlements with all involved parties

Required Qualifications

• Experience in claims management or related field
• Ability to use internal tools and platforms for claims assessment
• Strong negotiation skills to reach fair settlements
• Critical thinking skills for evaluating claims and escalating complex cases
• Proficiency in documenting claim activity accurately and promptly