Behavioral Health Specialist

Job Summary

A company is looking for a Behavioral Health Member Services Specialist.

Key Responsibilities

• Perform intake processes and serve as the first point of contact for members
• Coordinate transportation services and complete bed searches for members as needed
• Address member complaints and provide resources, including member handbooks and provider lists

Required Qualifications

• Bachelor's degree (BS or BA) from an accredited college or university
• 1 to 3 years of behavioral health experience preferred
• At least one year of experience in mental health and/or human services required
• Previous customer service and data entry experience desired, preferably within a call center
• Ability to use PCs in a Windows-based environment