Customer Success Onboarding Specialist

Job Summary

A company is looking for a Customer Success Onboarding Specialist to manage the onboarding and long-term success of enterprise customer accounts.

Key Responsibilities

• Own customer relationships during the initial onboarding phase for new key accounts
• Handle long-term support requests for training and coaching for all key accounts
• Effectively communicate client information, trends, and feedback across teams

Required Qualifications

• 1-3+ years experience in full-time customer success, implementation, or sales
• Bachelor's degree or equivalent experience in a related field
• Proven success in developing relationships with new customers and exceeding success metrics
• Bilingual preferred (English/Spanish)
• Established credibility with service professionals in relevant specialties