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Bilingual Customer Service Representative

8/23/2025

No location specified

Job Summary

A company is looking for a Bilingual English / Spanish Customer Service Representative.

Key Responsibilities
  • Answer 50-70 incoming calls daily and identify customer assistance needs
  • Document customer information and issues while actively listening and asking appropriate questions
  • Contact care providers for appointment scheduling and assist with complex issue resolution
Required Qualifications
  • High School Diploma / GED
  • Must be 18 years of age or older
  • Bilingual fluency in English and Spanish
  • 1+ years of customer service experience
  • Familiarity with computer systems and ability to navigate new software

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