Patient Care Advocate

Job Summary

A company is looking for a Patient Care Advocate.

Key Responsibilities

• Serve as a liaison between patients and healthcare providers, advocating for patient needs and providing education on pharmacy benefits
• Handle inquiries regarding pharmacy benefit information and assist with prior authorization requests
• Review claims for accuracy and document interactions within specified timeframes

Required Qualifications

• Bachelor's degree in a healthcare-related field or equivalent work experience
• Proven experience in a customer service or patient advocacy role in a healthcare setting
• Knowledge of medical terminology, healthcare regulations, and insurance processes
• Proficient computer skills and experience with electronic medical record systems
• Ability to maintain patient confidentiality and adhere to ethical standards