California Licensed On-Call Coordinator

Job Summary

A company is looking for a Coordinator, National On-Call.

Key Responsibilities

• Manage inbound tickets and answer live phone calls
• Deliver exceptional customer service through phone and email correspondence
• Maintain accurate records of transactions and resolve tickets through effective communication

Required Qualifications

• Experience in customer service or related field
• Ability to accept coaching and feedback for continuous improvement
• Demonstrated reliability through punctual and consistent attendance
• Professional demeanor in interactions with caregivers, clients, and coworkers
• Flexibility to perform additional duties as assigned by leadership