Bilingual Patient Enrollment Specialist

Job Summary

A company is looking for a Bilingual Patient Enrollment Specialist (Spanish Speaker).

Key Responsibilities

• Serve as the first point of contact for patients and assist with enrollment via a smartphone app
• Conduct outbound calls to eligible patients and convert those calls into enrollments
• Gather patient insights and provide feedback to enhance the enrollment experience

Required Qualifications

• Fluency in both English and Spanish
• Preferred experience in customer support and conducting outbound calls
• Tech-savvy with the ability to multitask across different systems
• Goal-oriented with a proactive attitude
• Ability to educate and simplify complex concepts for patients