Billing Support Specialist

Job Summary

A company is looking for a Billing Support Specialist (Remote) who can confidently navigate insurance rules and company policies.

Key Responsibilities

• Review case files and collaborate across teams to resolve escalated patient concerns
• Explain financial details clearly and straightforwardly to patients
• Identify opportunities to improve billing processes and workflows

Required Qualifications

• 2+ years of experience in healthcare billing, insurance, and/or patient relations
• Comprehensive understanding of insurance policies, claim processing, and appeals
• Detailed knowledge of denial language and carrier CARC codes
• Able to apply critical thinking to evaluate complex cases and make informed decisions