Job Summary
A company is looking for a Functional Business Analyst to provide support for business applications and user training.
Key Responsibilities
- Provide first-line support for business applications, including user support and issue tracking
- Collaborate with teams on system configurations, data mapping, and application documentation
- Conduct training sessions for users and gather feedback to improve product usage and compliance
Required Qualifications
- High School Diploma or GED with 3-4 years of job-related experience
- Comprehensive understanding of processes and systems within the job function
- In-depth knowledge of Microsoft Office products
- Advanced organizational and mathematical skills
- Experience in the Life Sciences/Lab Services field is a plus
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