California Licensed Guest Experience Rep

Job Summary

A company is looking for a Guest Experience Representative.

Key Responsibilities

• Respond to guests via email, phone, and SMS
• Utilize internal tools to support Operating Partners and their teams
• Assist guests with app-related inquiries and account management

Required Qualifications

• 2+ years of experience in customer service at a high-volume B2C technology business
• Experience with Zendesk preferred
• Must be able to work weekends
• Technical proficiency and adaptability in a dynamic environment
• Must reside in California or Tennessee