Card Fraud Customer Service

Job Summary

A company is looking for a Card Fraud Customer Service representative.

Key Responsibilities

• Assist customers with inquiries related to card fraud and security issues
• Investigate and resolve fraudulent transactions to ensure customer satisfaction
• Provide guidance on card usage and security measures to prevent fraud

Required Qualifications

• High school diploma or equivalent
• Experience in customer service or a related field
• Knowledge of fraud detection and prevention techniques
• Ability to work in a fast-paced environment
• Familiarity with financial services or banking industry preferred