Care Advocate

Job Summary

A company is looking for a Care Advocate to join their Care Support team.

Key Responsibilities

• Serve as the primary point of contact for patients and providers, addressing their questions and needs
• Assist with scheduling and managing patient appointments and referrals
• Maintain accurate patient records and documentation while providing support in navigating the healthcare system

Required Qualifications and Education

• Minimum of 1 year of experience in a patient support, customer service, or healthcare-related role
• High school diploma or equivalent; additional coursework in healthcare administration is a plus
• Proficiency in using standard office applications (e.g., Google Suite)
• Ability to handle sensitive information with confidentiality and professionalism
• Demonstrated problem-solving skills and a proactive approach to patient support