Care Connector

Job Summary

A company is looking for a Care Connector to provide program interventions under the guidance of a supervisor.

Key Responsibilities

• Support and communicate with Members to identify needs and provide information on healthcare access and preventive health interventions
• Assist Members with non-clinical functions, including linking to community resources and scheduling appointments
• Maintain accurate documentation of Member interactions in the electronic care management platform

Required Qualifications

• High School Diploma or equivalent required
• Minimum of two years of work experience in a healthcare environment required
• At least one year of telephonic customer service experience, preferably in healthcare
• Managed care experience preferred
• Strongly prefer training or certification as a Medical Assistant, Home Health Aide, Nursing Assistant, or similar healthcare para-professional