Job Summary
A company is looking for a Shared Services Care Coordinator.
Key Responsibilities
- Ensure clinic partners maintain adequate inventory and supplies for patient needs
- Manage patient prescription issues, including tracking packages and troubleshooting carrier problems
- Act as a liaison between patients, providers, and the operational team to resolve issues effectively
Required Qualifications
- Experience in pharmacy technician skills, including processing claims and dispensing medications
- Familiarity with specialty medication benefits investigation and prior authorization
- Ability to engage with patients and providers in various settings
- Self-motivated with a sense of urgency for quality resolution
- Comfortable working in a start-up environment and solving complex problems
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