Case Manager

Job Summary

A company is looking for a Case Manager.

Key Responsibilities

• Monitor system accounts for new patient cases and conduct outbound calls to confirm coverage details
• Contact insurance companies to obtain accurate benefit information and mediate complex payer/pharmacy issues
• Steward patient accounts from initial contact through final approval/denial while maintaining quality and compliance

Required Qualifications

• Minimum of a high school diploma; additional education preferred
• Ability to work independently within established procedures
• Experience with proprietary software and data entry
• Knowledge of job and company policies and procedures
• Experience in resolving complex problems independently