Centralized Scheduler

Job Summary

A company is looking for a Centralized Scheduler (Central or Eastern Time Zones).

Key Responsibilities

• Schedule customers seeking remote non-medical counseling and maintain appointment schedules
• Manage daily scheduling, including notifying customers of counselor absences and rescheduling
• Track service metrics and maintain referral/resource directories

Required Qualifications

• High school diploma or equivalent with 2+ years of experience in complex scheduling across multiple time zones
• Proficient in computer and office automation software
• Must be a U.S. citizen and able to obtain/maintain a Public Trust Security Clearance
• Ability to work remotely in a quiet, private space with reliable high-speed internet
• Position requires physical presence in either the Central or Eastern U.S. time zones