Client Account Representative

Job Summary

A company is looking for a Client Account Representative.

Key Responsibilities

• Manage client accounts and respond to inquiries via phone and email
• Develop relationships with clients and handle service issues collaboratively
• Ensure compliance and provide training on applicable platforms to clients

Required Qualifications

• High school diploma or GED with four years of customer service experience, or an associate degree with two years of experience
• Experience with CRM systems, preferably MS Dynamics or Salesforce
• Ability to work independently and demonstrate initiative
• Experience in a corporate or retail customer service environment
• Strong organizational skills and ability to manage multiple tasks