Client Engagement Specialist

Job Summary

A company is looking for a Customer Engagement Specialist to provide exceptional customer service and support in a healthcare setting.

Key Responsibilities

• Provide exceptional customer service to patients and healthcare providers
• Manage multiple tasks and prioritize effectively in a fast-paced environment
• Communicate laboratory results and assist clients with specimen submission and other inquiries

Required Qualifications

• Knowledge of medical terminology for effective communication with patients and healthcare providers
• Strong data entry skills with a high level of accuracy
• Experience in customer service within the healthcare industry
• Ability to handle stressful situations calmly and professionally
• 1-3 years of experience in clinical laboratory, physician's office, or healthcare customer service preferred