Clinical Support Specialist

Job Summary

A company is looking for a Clinical Support Specialist who has home health or hospice experience.

Key Responsibilities

• Answer clinical questions regarding the use of MatrixCare Home Health and Hospice application
• Diagnose and resolve customer clinical issues over the phone or electronically
• Document new issues and resolutions for a comprehensive knowledge base

Required Qualifications

• Home health or hospice clinical experience is required
• Bachelor's Degree or equivalent work experience
• Ability to solve clinical problems using home health & hospice software
• Able to work in a fast-paced, collaborative environment with minimal supervision
• Tech savvy with experience in computers, internet browsers, and software applications