Customer Onboarding Specialist

Job Summary

A company is looking for a Customer Onboarding Specialist to provide exceptional onboarding and first order experiences for customers.

Key Responsibilities

• Facilitate efficient customer onboarding into the ecosystem, ensuring a positive first order experience
• Educate customers on product testing lifecycles and manage expectations through enthusiastic interactions
• Document customer interactions and maintain relationships with the Customer Master Data team

Required Qualifications

• Undergraduate degree (BS/BA) preferred
• 2 years of customer experience required
• Knowledge of beef and/or dairy operations preferred
• Previous training/onboarding experience preferred
• Experience using a CRM system is advantageous