Behavioral Health Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative in the Behavioral Health team.

Key Responsibilities

• Establish empathetic connections with members to advocate for their health
• Review member claim history and perform necessary financial data maintenance
• Educate members on their rights and responsibilities according to their contracts

Required Qualifications

• 1+ years of experience in a call center environment
• Experience using Microsoft Office products, specifically Excel, Outlook, and Word
• High School Diploma or GED