Client Experience Coordinator

Job Summary

A company is looking for a Coordinator I, Client Experience Help Desk.

Key Responsibilities

• Address inquiries from clients in a professional manner, providing timely resolutions
• Perform data entry and administrative tasks while ensuring adherence to guidelines
• Collaborate with team members and provide training to new staff as needed

Required Qualifications

• Associate degree or equivalent combination of education and experience
• 1+ years of customer service experience via phone and email
• 1+ years of administrative support experience
• Ability to handle changing priorities with flexibility
• Experience in documenting client interactions accurately