Client Service Manager

Job Summary

A company is looking for a Client Service Manager (Partnerships).

Key Responsibilities

• Ensure impeccable service delivery to an assigned portfolio of clients
• Engage with strategic partner counterparts to develop and implement client-specific procedures
• Serve as a liaison between internal teams and strategic partners, managing expectations and communication

Required Qualifications

• Bachelor's degree in Business Administration, Economics, Accounting, Finance, or related field
• Minimum of 5 years of customer service-related experience
• Demonstrated expertise in employee stock purchase plans
• CEP (Certified Equity Professional) certification strongly preferred
• Advanced proficiency in Microsoft Office suite, particularly Excel, Word, PowerPoint, and Outlook