Client Success Consultant

Job Summary

A company is looking for a Client Success Consultant - Commercial Card.

Key Responsibilities

• Support client inquiries regarding card and Accounts Payable Automation program, including complex integrations
• Provide consultation on program setup and assist with ERP and Expense Management solutions
• Resolve client escalations and integration issues, ensuring adherence to Service-Level Agreements

Required Qualifications

• Minimum 5 years of experience in financial services with direct experience in commercial card
• Experience in ERP system integrations
• Strong analytical skills with the ability to interpret and manage file integrations
• Proficiency with PCs and standard Microsoft Office software, particularly Excel and API language
• Ability to thrive in a fast-paced and changing work environment