Customer Credit Representative

Job Summary

A company is looking for a Customer Credit Representative (CSR).

Key Responsibilities

• Respond to and analyze various customer inquiries, including billing, collections, and account maintenance
• Inform customers about company offerings and update customer account records
• Direct calls to appropriate work groups and adhere to company guidelines and performance metrics

Required Qualifications

• High school diploma or equivalent
• Basic computer and keyboarding skills
• Basic math skills
• 6 months of experience as a Customer Credit Representative
• Ability to receive direction and take appropriate action