Client Success Manager

Job Summary

A company is looking for a Client Success Manager.

Key Responsibilities

• Engage with clients to assess their satisfaction and needs
• Score client health to proactively address issues and identify growth opportunities
• Collaborate with internal teams to ensure effective issue resolution and client experience

Required Qualifications

• 4+ years of experience in customer success, account management, or related fields
• Experience with customer relationship management (CRM) software, preferably Salesforce
• Ability to manage multiple clients and priorities effectively
• Experience in fast-paced startup environments is preferred but not required
• Proven ability to pivot and adapt to new challenges