Client Success Manager

Job Summary

A company is looking for a Customer Success Manager - Cloud.

Key Responsibilities

• Guide clients in the smooth adoption of new products and services
• Maintain client relationships to ensure positive and lasting experiences
• Translate clients' strategic objectives into actionable plans to foster growth

Required Qualifications

• Minimum 5 years of experience in Customer Success, account management, or a related role
• University degree in business administration, communication, or a related field
• Strong understanding of Customer Success methodologies and lifecycle
• Experience in facilitating executive-level discussions and QBRs
• Proficiency in CRM tools and Microsoft Office suite