Client Support Specialist

Job Summary

A company is looking for a Client Support Associate to ensure client satisfaction and success through day-to-day support and management.

Key Responsibilities

• Understand and address client needs while demonstrating product alignment
• Resolve client issues efficiently using Salesforce and proprietary software
• Maintain accurate documentation of client support activities and generate basic reports

Required Qualifications

• Previous experience in a customer support or client-facing role
• Basic understanding of report generation and data analysis
• Ability to manage multiple tasks and prioritize effectively
• Strong commitment to providing high-quality customer service
• Proactive approach to customer satisfaction