Client Support Specialist

Job Summary

A company is looking for an EA-Client Support Specialist I to provide support for Democratic campaigns and progressive organizations.

Key Responsibilities

• Provide front-line support and training for clients using the company's tools
• Assist clients with compliance, fundraising, and digital tool usage
• Help onboard new customers and ensure they are effectively utilizing the tools

Required Qualifications

• At least two years of experience in compliance, fundraising, or email tools for political campaigns, unions, or nonprofits
• Experience using NGP8, EveryAction, VAN, or VoteBuilder in a professional setting
• Demonstrated interest in Democratic and progressive politics
• Professional phone manner and proven ability to self-motivate
• Experience in customer relations or equivalent field is valued but not required