Colorado Licensed Patient Service Rep

Job Summary

A company is looking for a Remote Patient Service Representative.

Key Responsibilities:

• Answer inbound calls from medical providers regarding claims, prior authorizations, eligibility, and benefits
• Resolve issues on the first call whenever possible, maintaining a positive and professional tone
• Document all interactions in the system for tracking and reporting purposes

Required Qualifications:

• High school diploma/GED
• 1 year of call center experience
• Medicaid or billing experience
• Basic computer skills - using Microsoft Teams, Outlook
• Must have wired internet vs. Wi-Fi