Contact Center Account Executive

Job Summary

A company is looking for a Contact Center Account Executive for the MidMarket segment.

Key Responsibilities

• Drive revenue growth through new customer acquisition and upselling to existing accounts
• Communicate the value of the Contact Center portfolio to senior stakeholders and IT decision-makers
• Manage the full sales cycle and collaborate with cross-functional teams to develop winning strategies

Required Qualifications

• Proven success in cloud Contact Center or SaaS sales, preferably in the Mid-Market segment
• Strong relationship-building skills with technical and business stakeholders
• Experience selling to Line-of-Business and IT leaders, including C-level executives
• Deep understanding of CCaaS, UCaaS, and cloud communications solutions
• Ability to work effectively in a cross-functional, matrixed environment