Corporate Travel Support Specialist

Job Summary

A company is looking for a Support Team Member to assist in corporate travel operations.

Key Responsibilities

• Provide internal and external support for the Corporate Team, including quality control and PNR data interpretation
• Assist front line agents with GDS questions, online rejects, and unused tickets
• Make process improvement recommendations and undertake self-development to enhance skills

Required Qualifications

• Minimum of 5+ years' experience in the Corporate Travel industry
• Experience with GDS systems, specifically SABRE, and advanced knowledge of GDS formats
• Familiarity with back-office systems, such as TRAMS
• Ability to work productively in a self-directed environment
• Openness to feedback and adaptability in a learning environment