Customer Adoption Manager

Job Summary

A company is looking for a Customer Adoption Manager.

Key Responsibilities

• Develop and champion standard processes to enhance customer adoption
• Manage customer engagement using strong project management practices to address business challenges
• Ensure customers achieve continued success through accurate platform adoption and strategic discussions

Required Qualifications

• 3-4 years of professional experience required
• Experience in Procurement, Procure to Pay, Source to Contract, Sourcing and Category Management, or Accounts Payable
• Experience with Software as a Service (SaaS) is essential
• Background in customer success, client management, or portfolio management
• Strong organizational skills and analytical thinking