Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative to manage customer interactions and order processing.

Key Responsibilities

• Handle inbound calls and process orders, ensuring accuracy and efficiency
• Provide order confirmations and status updates to customers throughout the order process
• Resolve billing and pricing inquiries, addressing customer concerns to ensure satisfaction

Required Qualifications

• High School Diploma or equivalent
• One to two years of customer service experience in a monitored environment
• Strong computer skills, including basic knowledge of MS Outlook, Word, and Excel
• Experience in a distribution company is preferred
• Ability to manage job responsibilities independently in a remote environment