Job Summary
A company is looking for a CVS Patient Account Representative.
Key Responsibilities
- Handle incoming and outgoing telephone calls related to patient accounts
- Notify consumers of healthcare-related self-pay balances and provide account information
- Negotiate repayment arrangements and maintain compliance with relevant laws and company policies
Required Qualifications
- Experience in healthcare receivables, insurance billing, collections, or call center preferred
- Ability to multitask across several applications
- Basic math and computer skills
- Ability to work towards individual performance objectives
- Demonstrated ability to adapt to changes effectively
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