Job Summary
A company is looking for a Care Management Support Coordinator II to assist with administrative care management activities.
Key Responsibilities
- Perform outreach to members and provide support with care plan next steps and resources
- Serve as the front-line support for member and provider inquiries, explaining care plan procedures
- Document and maintain non-clinical member records in compliance with state and regulatory requirements
Required Qualifications
- High School diploma or GED
- 1 - 2 years of related experience
- Knowledge of existing benefits and community resources
- Ability to connect members to health plan and community resources
- Residency in Nebraska is required
Comments