Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative, Remote, Part-Time.

Key Responsibilities

• Deliver exceptional service and solutions to customers through inbound calls and chat
• Manage customer inquiries, including service requests and billing questions
• Maintain a consistent work schedule with mandatory shifts and optional additional hours

Required Qualifications

• High school diploma or GED; an Associate's degree is a plus
• Ability to handle various customer call types effectively
• Basic knowledge of MS Office and strong keyboard skills
• Excellent internet connectivity and a secure, distraction-free workspace
• Availability for full-time training for two consecutive weeks