Remote Collections Representative

Job Summary

A company is looking for a Remote Collections Representative.

Key Responsibilities

• Communicate with consumers to resolve unpaid accounts through telephone and written correspondence
• Provide accurate account updates in computer files for each interaction
• Counsel delinquent consumers to assist them in meeting payment obligations

Required Qualifications

• High School diploma or equivalent
• Access to high-speed internet with specific speed requirements
• Knowledge of FDCPA preferred
• Professional phone etiquette and solid negotiating skills
• Ability to maintain confidentiality and remain in a stationary position for extended periods