Customer Care Specialist

Job Summary

A company is looking for a Customer Care Specialist - Reception.

Key Responsibilities

• Manage inbound and outbound communications with residents regarding outstanding balances
• Verify accuracy of charges and maintain resident demographic information while ensuring compliance with relevant laws
• Coordinate with internal departments and complete departmental tasks and projects

Required Qualifications

• High School diploma or equivalent required
• Bilingual in English and Spanish preferred
• Experience with property management software (Yardi or One Site) and proficiency in word processing and spreadsheets
• Ability to handle confidential information with discretion
• Strong organizational and time management skills