Customer Experience Amplification Manager

Job Summary

A company is looking for a Customer Experience Internal Amplification Manager.

Key Responsibilities

• Develop and implement a comprehensive strategy to amplify customer experience insights across the organization
• Design and execute a detailed amplification plan, including content creation and impact measurement
• Drive collaboration with stakeholders to ensure consistent messaging and alignment across customer experience programs

Required Qualifications

• Bachelor's Degree in a relevant field and 4+ years of experience in consulting, project management, or customer engagement
• 4+ years of experience in B2B content and internal audience engagement, with proficiency in digital tools
• Ability to manage project stakeholders and their engagements effectively
• Understanding of business interrelationships, industry dynamics, and competitive landscape
• Equivalent experience may be considered in lieu of the degree requirement