Customer Onboarding Specialist

Job Summary

A company is looking for a Customer Onboarding Specialist.

Key Responsibilities

• Serve as the main point of contact for new clients during the onboarding phase
• Conduct training sessions and assist clients with system configuration and data migration
• Collaborate with internal teams to ensure a seamless transition and client handoff

Qualifications

• 1+ years of experience in client onboarding, customer success, or technical support
• Experience with SaaS platforms or software implementation is a plus
• Organized and detail-oriented with the ability to manage multiple projects
• Proficiency in tools like Slack, Teams, Excel, Microsoft 365, and Salesforce preferred