Customer Operations Associate

Job Summary

A company is looking for a Customer Operations Associate to support sales team members and manage contractual customer relationships.

Key Responsibilities

• Support multiple sellers and manage approximately $150M in sales
• Provide assistance with pricing, reporting, and contract execution for large contract customers
• Collaborate with cross-functional teams to improve customer and seller experiences

Required Qualifications

• High School Diploma or equivalent
• Technological proficiency in relevant software (e.g., SAP, MS Office, Salesforce)
• Ability to influence and negotiate effectively
• Strong Excel skills and data manipulation capabilities
• Business acumen and knowledge of the MRO industry