Installation Consultant Technician

Job Summary

A company is looking for an Installation Services Representative.

Key Responsibilities

• Assist clients over the phone with the installation of payment processing software or hardware
• Provide guidance and support to customers using the company's products
• Monitor department communications and respond to product inquiries according to established procedures

Required Qualifications

• Minimum of one (1) year experience in credit card processing, point-of-sale, or banking industry
• Associate's degree in business (preferred) or at least three (3) years of technical support or customer service experience
• A+ Certification preferred
• Advanced knowledge of Windows operating systems and common office applications
• Understanding of connectivity and networking concepts