Customer Service Representative

Job Summary

A company is looking for a Customer Service, Order Support Representative - Remote.

Key Responsibilities

• Assist customers with questions about their online orders and place orders over the phone
• Conduct outbound follow-up calls regarding outstanding questions and issues
• Provide support for order cancellations, product information, and escalated situations

Required Qualifications, Training, and Education

• Experience in online shopping and order placement
• Must have a personal computer with Windows 11 operating system
• Broadband internet connection with a minimum of 10 MBPS
• Wired USB headset with microphone
• Ability to pass a criminal background check