Bilingual Customer Service Representative

Job Summary

A company is looking for a Bilingual English/Spanish - SafeTrip Customer Service Representative.

Key Responsibilities

• Answer incoming calls from members inquiring about travel insurance products
• Comprehend and communicate insurance language, policy details, and exclusions
• Convert caller inquiries into SafeTrip sales and manage multiple email inboxes

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 3+ years of customer service experience or consumer sales
• 2+ years of experience in an office environment
• Bilingual fluency in English and Spanish; ability to obtain necessary insurance licenses within 90 days of employment