Customer Service Representative

Job Summary

A company is looking for a Provider Customer Service Call and Chat Representative.

Key Responsibilities

• Serve as the advocate for providers by resolving issues and demonstrating accountability
• Provide support through multiple channels including calls, chats, and emails
• Collaborate with internal partners to ensure timely resolution of provider issues

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 1+ years of customer service experience
• Experience with computers and the ability to navigate complex systems
• Availability to work full-time, including possible overtime and weekends