Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative II to promote services and provide operational support to sales teams.

Key Responsibilities

• Answer routine questions and issues about products and services from customers
• Resolve inquiries or escalate concerns in a timely manner
• Follow standard procedures and guidelines while managing own workload

Required Qualifications

• High school diploma required; Bachelor's preferred
• Typically requires 2+ years of related work experience
• Ability to work under general supervision with limited ability to modify approach
• Individual contributor role with no supervisory responsibilities
• Experience in providing administrative and operational support