Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Respond to routine and complex customer service inquiries via telephone
• Maintain records of calls and customer information to ensure consistent service
• Place orders, track shipments, and follow up with customers for clarification

Required Qualifications

• Availability to work full-time, 40 hours, Monday through Friday
• Must be local to Tracy, CA, with potential future onsite work
• High school diploma or equivalent required
• At least 1 year of customer service experience or equivalent role experience
• Basic proficiency in Microsoft Office products, including Excel and Word