Senior Customer Success Associate

Job Summary

A company is looking for a Senior Customer Success Associate (CPG).

Key Responsibilities

• Forge and nurture strong relationships with key customer stakeholders and serve as a subject matter expert
• Deliver high-quality customer experience through effective project management and standardized support materials
• Guide customers in designing, running, and analyzing digital experiments to optimize pricing and promotions

Required Qualifications

• 1-3 years of work experience, ideally in an analyst or associate role
• Bachelor's degree, preferably in business or a quantitative field
• Experience in customer-facing or cross-functional roles is a plus
• Interest in fast-moving consumer goods, retail, and shopper behavior
• Ability to manage multiple workstreams independently