Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Parent Liaison (Remote).

Key Responsibilities

• Assist parents with inquiries and concerns regarding services and products
• Coordinate communication between parents and clinical staff
• Maintain accurate records of interactions and follow up as necessary

Required Qualifications

• High school diploma or equivalent
• Experience in customer service or a related field
• Familiarity with healthcare or medical services preferred
• Proficiency in using customer service software and tools
• Ability to work independently in a remote environment